.Five9 (FIVN) has actually been granted the 2024 Aragon Analysis Development Honor for Artificial Intelligence Call Centers and called a Forerunner in 2 Aragon Research Entire world rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025. The firm was recognized as the best key merchant in the artificial intelligence Representative Platforms report.At the primary of Five9’s advancement is their vision for The NEW CX, where Artificial Intelligence Representatives as well as AI-empowered Human being Agents work together to provide hyper-personalized client adventures. The provider just recently presented brand-new improvements featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use innovation in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Agents AI et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also named a Leader in The Aragon Study Globe for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and also Aragon Investigation World for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has been called a victor of the 2024 Aragon Investigation Advancement Honor for AI Get In Touch With Centers. Additionally, Five9 has been actually called an Innovator in 2 Aragon Investigation World records: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. This awareness coming from Aragon Analysis underscores Five9’s position as a forerunner in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 file openings Five9 as the most
important seller measured in
the record, acknowledging Five9 s critical vision for AI-driven advancement in CX. At the core of the advancement is actually Five9’s outlook for The brand new CX where Artificial Intelligence Professionals as well as AI-empowered Human being Professionals work together to supply hyper-personalized, simple client experiences. Through encouraging organizations to deliver transformative client interactions while lessening costs as well as improving performance, Five9 is setting new requirements for AI-powered remedies in the contact center market.
AI is actually fundamental for making remarkable customer experiences, and also our company are honored to be identified through AragonResearch as cutting-edge for our efforts to drive the smart call facility ahead, pointed out Jonathan Rosenberg, Chief Modern Technology Policeman and also Head of AI, Five9. Our focus has been actually, and will definitely continue to be actually, helping organizations supply those expertises along with user friendly devices and abilities. With each brand new advancement, our company take an advance for each Five9 as well as for the field as a whole.
The Aragon Research Advancement honor identifies suppliers leveraging speculative use of innovation to not simply adapt as markets change, yet to actively interrupt and inform how their markets will certainly grow. Five9 was actually formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors ceremony.Five9’s devotion to innovation, particularly its own sight for blending AI Professionals as well as AI-empowered Human Being Agents, is specifying a brand new requirement for just how organizations may deliver hyper-personalized and also smooth consumer expertises, mentioned Jim Lundy, Owner, CEO and also Lead Expert, Aragon Research. This award and also document identity builds on Five9’s commitment to delivering AI innovations for CX.
Previously this year, the firm offered brand new developments, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Professionals, that transform the way firms approach CX, steering far better outcomes for each clients and brokers. About Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, supplies a complete suite of options to energy AI-elevated consumer experiences that provide far better business results and Carry Pleasure to CX.
Our combined cloud-native offering enables hyper-personalized client knowledge and also additional encouraged workers, creating every consumer communication much more linked, straightforward, and individual. Relied on by 2,500 +customers and also 1,400+ partners around the globe, Five9 brings together the energy of artificial intelligence, our system, as well as our folks to drive AI-elevated CX.To find out more, visit www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Rights Scheduled.
The id of an Aragon Study honor winner is not an endorsement by Aragon Research of any type of vendor, item, or company. Sight source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary awards did Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 succeeded the 2024 Aragon Research Technology Award for AI Connect With Centers as well as was named an Innovator in 2 Aragon Analysis Entire world files: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025.
What brand-new AI items carried out Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to improve consumer expertise control.Exactly how performs Five9’s( FIVN )BRAND NEW CX sight influence customer care? Five9’s brand new CX eyesight incorporates AI Professionals along with AI-empowered Human Brokers to provide hyper-personalized, easy consumerexpertises while reducing costs and boosting productivity.
What was Five9’s( FIVN) important job in the Aragon Analysis Planet 2025 report? Five9was actually installed as the most key merchant in the AI Agent Platforms in the ICC, 2025 file, recognizing their tactical sight for AI-driven technology in CX. When carried out Five9( FIVN) receive the AragonResearch Study Innovation
Honor
?
Five9 was formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.